Executive Office: Customer Satisfaction

Allied Corporate Headquarters: Federal Companies

5001 U.S. Highway 30 West

Fort Wayne, IN 46818

Dear Executive Officers:

This letter is to compliment the outstanding moving expertise and efforts of James and

Lisa Masterson of 1205 Turquoise Drive, Modesto, CA 95355 (at 209-818-6898). Lisa

Masterson's inventory skills were noteworthy, as were the manual moving skills

evidenced by those moving the designated items.

Specifically, we would like to compliment the hard work of loading exercised by the

driver James Masterson and his moving associates, Mr. Ben Gray and Mr. Jason

Hageman (the latter associate being stationed with the Federal Agent in East Peoria, lL).

Mr. Masterson's young associates, Mr. Hageman and Mr. Gray, are impressive workers.

We were amazed at the care and diligence exercised by these movers while performing

their duties. During their hard work, this team constantly made extra effort beyond

normal expectations. They were particularly careful in wrapping items, which gave

confidence that those items would arrive at the assigned destination in good condition.

All of these movers performed their responsibilities with pleasant attitudes and teamwork

as they encountered difficult moving challenges, Their professionalism was outstanding.

We would also like to acknowledge the efforts of Mr. John Olson, Relocation Consultant,

Federal Companies, 401 Kenyon Road, Campaign, lL 61820 (at 217-352-5123 ext.

4021, who among other good advice, recommended the Mastersons).

These employees are the type of employees that any company would quickly hire.

Sincerely,

John K.